Shipping policy


Thank you for choosing CanopyGo! We are dedicated to providing you with premium outdoor camping tables and chairs, ensuring they arrive safely and promptly. Please review our shipping policy below:

1. Shipping Fees

  • 100% Free Shipping: To dynamic your shopping experience, CanopyGo offers Free Shipping on all orders across the United States. There are no hidden fees or standard shipping costs at checkout.

2. Shipping Destinations

  • Currently, we only ship to addresses within the Continental United States (Lower 48 states).

  • Note: We currently do not ship to Alaska, Hawaii, Puerto Rico, other U.S. Territories, or APO/FPO/DPO addresses. If you have any special requests, please contact our support team before placing an order.

3. Order Processing Time

  • All orders are processed and prepared for shipment within 1-3 business days (excluding weekends and U.S. holidays) after payment confirmation.

  • During peak holiday seasons or promotional events, processing times may be slightly extended. We appreciate your patience and understanding.

4. Shipping Estimates & Delivery Time

As camping furniture consists of heavy and bulky items, we utilize reliable ground shipping services via carriers such as FedEx, UPS, or USPS.

  • Estimated Shipping Time: Once dispatched from our warehouse, standard delivery typically takes 3-7 business days.

  • Delivery timelines may vary depending on your location and distance from our fulfillment centers.

5. Order Tracking

  • Once your package is shipped, you will automatically receive a shipping confirmation email containing your Tracking Number.

  • You can track your order status directly through the link provided in the email or on the carrier's official website. Please allow 24-48 hours for tracking information to update.

6. Damaged or Lost Packages

  • Damaged on Arrival: If your package arrives visibly damaged and the camping gear inside is affected, please take clear photos or videos immediately and contact us within 48 hours of delivery.

  • Lost Packages: If your tracking information states that your package was delivered but you haven't received it, please check around your property or with your neighbors. If it remains missing, contact the carrier and our support team immediately so we can assist you.

7. Contact Information

If you have any questions or concerns regarding the shipping of your order, please don't hesitate to reach out to us:

  • Email: seanf5824@gmail.com

  • Website: https://canopygo.shop/